🔒 Privacy Policy – Munnarwala
Last Updated: March 04, 2026
Welcome to Munnarwala (munnarwala.com) 🌿
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
📌 1. Who We Are
Munnarwala is operated by:
OneNext Digital Ventures LLP
Kerala, India
📥 2. Information We Collect
🧾 Personal Information
We may collect the following details when you place an order or contact us:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via payment gateways)
📊 Usage Data
We automatically collect certain technical data such as:
- IP Address
- Browser type & version
- Pages visited & time spent
- Device type
This helps us improve your experience.
🍪 3. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Remember your preferences
- Analyze traffic & user behavior
You can disable cookies in your browser, but some features may not work properly.
💳 4. Payments & Razorpay Integration
We use secure third-party payment gateways such as Razorpay to process payments.
👉 Important:
- We do NOT store your card or banking details
- Payments are processed securely through Razorpay’s encrypted system
- Razorpay may collect and process your payment data as per their privacy policy
🎯 5. How We Use Your Data
We use your information to:
- Process and deliver your orders 🛒
- Communicate order updates
- Provide customer support
- Improve our website & services
- Send offers (only if you opt-in)
🤝 6. Sharing Your Information
We do NOT sell your personal data.
We may share data only with:
- Delivery partners (for shipping orders)
- Payment providers (like Razorpay)
- Service providers (website analytics, hosting)
All partners are required to keep your data secure.
🔐 7. Data Security
We take appropriate security measures to protect your data:
- SSL encryption 🔒
- Secure servers
- Trusted payment gateways
However, no online system is 100% secure.
🗂️ 8. Data Retention
We retain your data only as long as necessary:
- To complete orders
- For legal/accounting purposes
- To resolve disputes
❌ 9. Your Rights
You have the right to:
- Access your data
- Correct or update information
- Request deletion of your data
📧 Contact us anytime for requests.
👶 10. Children’s Privacy
Our website is not intended for users under 13 years of age.
We do not knowingly collect data from children.
🔗 11. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
🔄 12. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
📞 13. Contact Us
For any questions or concerns:
📧 Email: onenextdigitalventures@gmail.com
🌐 Website: https://munnarwala.com
Munnarwala is committed to protecting your privacy and delivering authentic Kerala products with complete transparency and trust.